Sales & Purchasing Officer

Sales & Purchasing Officer

Hydramech Engineering is seeking a full-time Sales & Purchasing Officer to join their team in West Kalgoorlie. This onsite role is crucial for maintaining efficient office-based sales operations and managing purchasing activities using the company's computer-based ERP and inventory management systems. The position serves as a vital connection point for customers, suppliers, and internal departments, ensuring precise order processing and effective inventory control.

Key Responsibilities

• Sales Administration
• Process customer quotations, sales orders, and invoices.
• Address customer inquiries via phone and email.
• Track order progress and inform customers of delivery schedules.
• Follow up on outstanding quotations and customer requests.
• Purchasing & Procurement
• Generate and process purchase orders within the company ERP system.
• Source materials, consumables, and services from approved suppliers.
• Obtain and evaluate supplier quotations.
• Monitor supplier performance, pricing, and delivery schedules.
• Coordinate purchasing activities to align with production and customer needs.
• Maintain accurate purchasing records and supplier details.
• Reconcile purchase orders, delivery dockets, and supplier invoices.
• Assist with inventory planning and stock replenishment.
• Systems & Administration
• Utilise company ERP, inventory management, and purchasing software for accurate record-keeping.
• Ensure data integrity across sales, purchasing, and inventory systems.
• Generate reports on sales activity, purchasing performance, and stock levels.
• Maintain electronic filing systems and company records.
• Support initiatives for continuous improvement in administrative and purchasing processes.

Key Skills & Experience

• Essential
• Previous experience in sales administration, purchasing, customer service, or a comparable office-based role.
• Strong computer literacy and demonstrated experience with ERP, inventory management, or business management software.
• Excellent organisational and time management capabilities.
• A high level of attention to detail and accuracy.
• Strong written and verbal communication skills.
• Desirable
• Experience within engineering, manufacturing, mining, industrial supply, or related sectors.
• Familiarity with procurement and inventory management principles.
• Experience with systems such as Ostendo, Pronto, SAP, or similar ERP platforms.

Personal Attributes

• Professional and customer-focused demeanour.
• Self-motivated and proactive approach.
• Strong problem-solving abilities.
• Team-oriented, with the capacity to work independently.
• Reliable, adaptable, and committed to continuous improvement.

Key Performance Indicators (KPIs)

• Accuracy of sales order and purchase order processing.
• Timely response to customer inquiries.
• Supplier delivery performance and procurement efficiency.
• Inventory accuracy and stock availability.
• Data accuracy within company systems.
• Customer satisfaction and internal stakeholder support.