Sales Support & Customer Experience

Sales Support & Customer Experience

Signarama Bendigo

East Bendigo

$55,000 – $65,000 per year

full-time

onsite

Signarama Bendigo has been providing quality signage solutions across Central Victoria and beyond for over 25 years. Our specialities include stationary, vehicle graphics, illuminated signage, shopfronts, wayfinding, construction signage, statutory signage, and large-scale commercial projects.

As our business expands, we are seeking an organised, customer-focused individual to join our team as a Project Coordinator.

This role extends beyond reception duties. In this customer-facing position, you will serve as the primary link between our customers, sales team, suppliers, and production staff, ensuring projects progress smoothly from initial enquiry to completion.

Your responsibilities will include:

• Assisting the sales team with various signage projects.
• Communicating with customers.
• Liaising with suppliers.
• Contributing to an exceptional customer experience.

Each day presents unique tasks, making this an ideal opportunity for someone who thrives on variety, problem-solving, and working in a fast-paced environment.

Key Responsibilities:

• Project Coordination
• Customer Experience
• Supplier & Purchasing
• Sales Support
• Sales Administration

About You: You are someone who finds satisfaction in bringing order to busy environments. You excel at organisation, forward planning, and ensuring all tasks are completed. You communicate confidently with customers, suppliers, and colleagues and enjoy being part of a close-knit team. Crucially, you are proactive and help prevent issues before they arise.

Skills & Experience: Essential:

• Organised.
• Excellent communication skills.
• Strong focus on customer service.
• Ability to manage multiple priorities.
• Attention to detail.
• Proficient with computers and various software programs (Microsoft Office).
• Professional and positive attitude.
• Ability to work independently while contributing to a team.

What Success Looks Like: Following a period of training and development, you will become the trusted coordinator of our project workflow. Customers will feel engaged and informed, and projects will proceed efficiently. Suppliers will become familiar with you. Our sales team will gain more time to dedicate to customers and business development. Ultimately, you will become an essential component of our daily operations.

Why Join Us?

• Become part of a well-established local business with over 25 years of history.
• Engage with a wide array of interesting projects, both small and large.
• Work within a supportive and experienced team.
• Secure a stable, full-time position.
• Contribute to the improvement and future direction of our business.

If you are organised, enjoy working with people, and excel at keeping projects on track, we encourage you to apply.