Service Administrator

Service Administrator

JL MCFADZEN DIESEL SERVICES is seeking a Service Administrator to join their team at the Welshpool head office. This onsite, full-time position offers a key role in supporting daily operations and career advancement within a collaborative environment that values long-term growth.

Role Responsibilities:

• Provide proactive, day-to-day administrative support to management, the mobilisation coordinator, and project teams, adjusting priorities as needed.
• Assist with onboarding documentation, inductions, and compliance requirements.
• Communicate with employees, subcontractors, clients, and suppliers via phone and email as required.
• Record meeting minutes, track action items, and ensure timely follow-ups.
• Support management with accurate data entry, document control, and reporting using Humanz software.
• Undertake general office administration and other operational tasks as required.

Candidate Profile:

• Possess a minimum of 1-2 years of experience in an administrative or customer service capacity.
• Demonstrate strong Microsoft Office proficiency across Outlook, Word, and Excel.
• Experience with Xero and Humanz software is highly regarded but not essential.
• Exhibit a positive, professional, and can-do attitude coupled with strong customer service skills.
• Possess excellent verbal, written, and interpersonal communication abilities.
• Exhibit strong organisational skills with the capacity to prioritise effectively.
• Maintain a high level of attention to detail and a commitment to confidentiality.
• Ability to work both independently and as a contributing member of a small, collaborative team.

What is Offered:

• Full-time employment, Monday to Friday.
• Competitive remuneration and rewards.
• A diverse role providing exposure to multiple business functions.
• A commitment to training and development.
• A referral bonus program.

About JL MCFADZEN DIESEL SERVICES:

Established in 2010, JL MCFADZEN DIESEL SERVICES specialises in product support and maintenance for hydraulic excavators and shovels across most Australian states and territories. The company provides services to various mining companies, including:

• Specialist site support and field service for Hitachi, Liebherr, Komatsu, and Caterpillar excavator and shovel fleets.
• In-house planning, scoping, and execution of all major shutdowns.
• Excavator and shovel relocation.
• Hydraulic tunes, pump flows, general maintenance, and all diagnostic repairs.
• Hydraulic system and component failure analysis.
• Powerpack and Motivator hire.
• Machine recovery.
• Specialised tooling hire.

The company also conducts maintenance and diagnostics on all mining and construction machinery, holding vendor agreements with leading companies in the mining sector.

Application Process:

Interested candidates who meet the listed requirements are invited to select the 'Apply for this job' button. Alternatively, applications can be submitted via email to rec••••••••@jlm-services.com, including a current resume and cover letter for review.