Service Repair Clerk

Service Repair Clerk

Synergie Australia, through established partnerships, connects individuals with suitable opportunities to foster career development and drive progress within Australia and internationally. We are seeking a Service Repair Clerk for a valued client based in Carlton, NSW.

Key Details:

• Remuneration: Competitive hourly rate plus Superannuation.
• Contract Duration: 6th July to 18th September, with the possibility of transitioning to a permanent position.
• Work Schedule: Monday to Friday, during standard business hours (approximately 8:00 am to 4:30 pm).
• Work Type: Casual.
• Location: On-site in Carlton, NSW.

Responsibilities:

This role serves as the primary liaison between customers and the service team, ensuring the efficient coordination of repair and service activities. It is a dynamic, hands-on position where organisation and communication are essential.

• Coordinate service and repair bookings, work orders, and associated timelines.
• Act as the main point of contact for customers, providing updates on repair progress.
• Liaise with technicians, warehouse personnel, and internal departments.
• Prepare and process quotes, service documentation, and related paperwork.
• Manage warranty claims and review repair histories.
• Assist with inventory control, receipting, and warehouse operations.
• Handle customer inquiries, address complaints, and troubleshoot issues.
• Provide administrative support to the service and repair team.

Requirements for Success:

• Prior experience in customer service, service coordination, or a comparable role.
• Strong organisational capabilities, with the ability to prioritise tasks and manage multiple responsibilities concurrently.
• Confident communication skills and a customer-focused approach.
• A high level of attention to detail and the capacity to perform effectively in a fast-paced environment.
• Intermediate computer proficiency and solid administrative skills.
• Mechanical aptitude or previous exposure to service/repair environments is desirable.

What is Offered:

• An opportunity to join a collaborative team environment.
• A varied role encompassing customer service, administration, and operational tasks.
• Exposure to service, repair, and warehouse functions.
• An immediate commencement with potential for long-term permanent employment.
• An on-site position located in Carlton, NSW.

Synergie Australia provides a comprehensive recruitment solution, offering both temporary and permanent staffing services. Safety is paramount, and Synergie Australia cultivates a culture that prioritises guidance and care for its workforce. Beyond recruitment, Synergie Australia is committed to enhancing everyday standards in the working world, enabling individuals to thrive both now and in the future. This commitment translates into tangible improvements for communities by enhancing workplaces, local economies, addressing inequalities, and contributing to climate change initiatives. If you seek positive change, we invite you to collaborate with us.

To apply, please click "apply now" or contact our branch at syd•••@synergieaustralia.com.au.

Synergie Australia facilitates connections to safe and rewarding employment across Australia, supporting individuals through temporary and permanent roles at every career stage. Discover more and view available opportunities at www.synergieaustralia.com.au.