Solutions Administrator

Solutions Administrator

Yokogawa Australia & New Zealand

Location: Belmont Work type: Full-time Remote/on-site: Onsite

Yokogawa is driven by innovation and a commitment to excellence in supporting industry-leading technology and engineering solutions. We are seeking a Solutions Administrator to join our high-performing Technical Services team. This is an opportunity for an organised and customer-focused administrator who thrives in a fast-paced environment and supports the delivery of service outcomes. You will work closely with service engineers, customers, and internal stakeholders, coordinating service activities and ensuring the smooth day-to-day operation of our Technical Services function.

Key Responsibilities

• Accurately process inbound service orders and technician hours for Maintenance Agreements and Projects.
• Coordinate invoicing, purchase order administration, procurement activities, and maintain technical databases and service records.
• Act as the first point of contact for customer service enquiries, job allocations, and escalation of service-related issues.
• Provide administrative support across service documents, reporting, and internal coordination activities.
• Liaise with suppliers, internal departments, and Yokogawa’s global factories on service-related needs.
• Manage travel arrangements, meetings, and general office administration.
• Support the wider services team during peak periods or team member leave.

About You

You are a team player with:

• 2+ years’ experience in a similar administration role, preferably within an engineering or technical environment.
• Strong attention to detail, time management, and multitasking capabilities.
• Proficiency in MS Office and business systems, and a knack for learning new tools.
• Excellent written and verbal communication skills.
• A customer-focused mindset with the ability to prioritise and resolve queries efficiently.

Why Yokogawa?

• Be part of a respected global leader in industrial automation and control.
• Work with a collaborative, high-performing team.
• Enjoy a role that is both diverse and impactful, supporting critical service functions.
• Gain access to ongoing learning, development opportunities, and career pathways.

If you are ready to bring your administrative expertise to a dynamic technical environment and support a team that values excellence and teamwork, we encourage you to apply.

To be considered for this opportunity, you must hold Australian PR and or Full working rights.

Apply now and help shape the future of industrial automation with Yokogawa.

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