Store Administrator (12 months)

Store Administrator (12 months) - E&S Trading, Preston

E&S Trading, a part of the JB Hi-Fi Group, is seeking a Store Administrator for a 12-month fixed-term contract at our Preston location. We have been providing quality kitchen, bathroom, and laundry solutions for over 60 years, recognised for expert advice and outstanding service. As a proud, honest, and respectful employer, we prioritise our people.

About the Role: As a Showroom Administrator, you will be the welcoming presence at our Preston showroom. Your responsibilities will encompass customer service and administrative tasks, ensuring the smooth operation of the showroom. This role involves daily variety, from customer interactions to managing essential behind-the-scenes processes. Please note that weekend work is a requirement of this position, approximately 3 out of 4 weekends. Applications are encouraged only from those for whom regular weekend work is suitable.

Key Responsibilities:

• Greeting and assisting customers in person and via telephone.
• Processing payments, managing banking, performing reconciliations, and undertaking data entry.
• Coordinating deliveries and providing after-sales support.
• Supporting the team with general showroom administration.
• Contributing to a seamless and professional customer experience.

Qualifications and Experience:

• Previous experience in customer service or administration is welcomed, including experience from retail, hospitality, travel, contact centres, or sales.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to multitask in a busy setting.
• A collaborative team player with a positive, proactive attitude.
• Comfortable with basic computer skills and a willingness to learn.

What We Offer:

• A fast-paced and exciting environment that celebrates diversity, creativity, and ideas.
• Competitive remuneration and commission structure.
• Access to career opportunities and training and development programs through the JB Hi-Fi Group.
• Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts, and energy provider deals.
• 12 weeks of paid parental leave for eligible team members.
• Invitations to supplier events and galas.
• An Employee Assistance Program (EAP) offering counselling and wellbeing resources.

Work Details:

• Work Type: Full-time
• Location: Preston (On-site)
• Contract Duration: 12 months
• Hours: Weekend work involved (3/4 weekends).

Application Instructions: If this opportunity interests you, please click apply and upload your CV. All applications will be treated with strict confidentiality. The JB Hi-Fi Group is an equal opportunity employer committed to diversity and inclusion. If this opportunity excites you, even if you do not meet 100% of the criteria, please apply.