Store Administrator

Store Administrator E&S Trading Blackburn Full-time, Onsite

For over 60 years, E&S Trading has been assisting customers in enhancing their living spaces with quality kitchen, bathroom, and laundry solutions. Customers select E&S for the expert guidance and exceptional service provided by our team across our expanded statewide locations. We operate as a proud, honest, and respectful employer, prioritising our people. We are now pleased to be part of the JB Hi-Fi Group, which enhances our strength and support through association with one of Australia’s leading retail groups. If you share our passion for retail, we look forward to hearing from you.

Why Join E&S?

• A fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration and commission structure to acknowledge team efforts.
• Access to career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (encompassing JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys, and E&S Trading).
• Fantastic staff discounts and benefits across the JB Hi-Fi Group, including offers for private health insurance, novated leasing, hotel discounts, and energy provider deals.
• 12 weeks of paid parental leave for all eligible team members.
• Invitations to supplier events and galas.
• Our Employee Assistance Program (EAP) offers counselling and a wide range of wellbeing resources for team members and their families.

Job Description As a Store Administrator with E&S, you will be the welcoming presence at our Blackburn showroom, supporting customers and the team through a combination of customer service and administrative duties. Each day will present new tasks, from greeting customers to managing essential behind-the-scenes processes that ensure our showroom operates smoothly.

What you’ll be doing:

• Greeting and assisting customers in person and via telephone.
• Processing payments, banking, reconciliations, and data entry.
• Coordinating deliveries and providing after-sales support.
• Assisting the team with general showroom administration.
• Contributing to a seamless and professional customer experience.

Qualifications

• Previous experience in customer service or administration is welcomed (retail, hospitality, travel, contact centre, or sales experience are considered).
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the capacity to multitask in a busy environment.
• A collaborative team player with a positive, proactive attitude.
• Comfortable with basic computer skills and a willingness to learn.

Additional Information If you are interested in this opportunity, please click apply and upload your CV. All applications will be treated with strict confidentiality.

The JB Hi-Fi Group is an equal opportunity employer committed to fostering a work environment that promotes diversity and inclusion. If this opportunity appeals to you, even if you do not meet 100% of the criteria, please do not hesitate to apply.