Store Manager/Assistant Manager-VIC

Store Manager/Assistant Manager - VIC

Company: Miniso Winky Australia Pty Ltd Location: Melbourne VIC Work Type: Full-time Work Setting: On-site

About Miniso: MINISO is a global retailer and variety store chain offering household and consumer goods, including cosmetics, stationery, toys, and kitchenware. We are dedicated to providing customers with high-quality products at affordable prices. The brand is recognised for its innovative approach, merging "extreme affordability" with "interest-based consumption" through collaborations, contemporary designs, and advanced technology. MINISO currently operates more than 8,000 stores across 110 countries, aiming to bring joy and enhance life experiences for consumers worldwide.

About the Role: As a Store Manager/Assistant Manager at Miniso, you will be integral to the store's success. Your responsibilities will include managing daily operations, leading and developing your team, and ensuring every customer enjoys a positive shopping experience. Your leadership and management capabilities are essential for achieving sales targets, upholding high operational standards, and cultivating a productive and safe workplace.

To support our continued expansion, we are seeking energetic and passionate Store Managers and Assistant Store Managers to lead our teams in several key Melbourne locations.

Available Locations:

• West & North: Highpoint, Werribee, Northland, Broadmeadows, Pacific Valley
• East & South East: Box Hill, Fountain Gate, Eastland, Plenty Valley
• CBD/Inner: Swanston, DFO South Wharf

Key Responsibilities:

• Manage all facets of store operations, encompassing staff scheduling, inventory control, visual merchandising, and compliance with company policies and procedures.
• Lead, mentor, and develop your team to deliver exceptional customer service and meet sales objectives.
• Boost store sales through effective merchandising, promotional initiatives, and ensuring a positive customer experience.
• Maintain consistent and effective communication with regional headquarters and other relevant business departments to ensure store operations align with the company's overall strategy.
• Evaluate the performance of the store team, providing guidance and opportunities for professional development.
• Manage store emergencies effectively, implementing necessary actions to ensure smooth store management and the safety of customers and employees.

Qualifications:

• A minimum of 2 years of experience in retail store operations management, preferably in a high-volume setting.
• Knowledge of retail operations, including inventory management, sales forecasting, and budgeting.
• Demonstrated ability to lead and motivate a team, with strong communication and interpersonal skills.
• Sound commercial awareness and acumen to effectively drive store sales and maintain high standards of customer service.

What We Offer:

• Prospects for career advancement within a global brand.
• A dynamic and supportive work environment.
• Staff discounts on Miniso products.
• Employee Assistance Program (EAP): Access for associates and their families to our Employee Assistance Program, supporting healthy living.

Salary: Award rates + Super + performance-based bonuses.