Store Manager Birkenhead Point

Store Manager - Birkenhead Point

R.M. Williams Pty Ltd is seeking a full-time Store Manager for its Birkenhead Point location in Sydney, NSW. This is an onsite role.

For nearly a century, R.M. Williams has symbolised craftsmanship and quality, with each product reflecting the Australian spirit. The company continues to honour its heritage while embracing future opportunities.

The Store Manager will collaborate with their team to foster a profitable business and ensure the efficient daily operation of the store.

Key Responsibilities include:

• Leading the customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice, and brand history.
• Actively selling products and cultivating relationships with new and existing customers.
• Contributing to sales targets and KPIs.
• Managing the team, which includes training, achieving sales targets, and supporting individual career development.
• Overseeing recruitment, staff onboarding, performance coaching, and scheduling to optimise the customer experience.

What We Are Looking For:

• A minimum of 3 years of experience managing a premium retail store, preferably within the apparel or footwear sector.
• A focus on customer experience, delivering exceptional service through sales, service, visual merchandising, operations, and leadership.
• A growth mindset, with a willingness to learn and develop with curiosity.
• Proficiency in all forms of communication, fostering a welcoming, driven, and curious culture for both the team and customers.

What We Offer:

• Generous product allowance.
• 40% employee discount.
• Monthly Bonus scheme.
• Paid parental leave.
• Paid volunteer leave.
• Exclusive private health partnership.
• Training in Signature Service and specialised boot fitting.
• Long-term career opportunities.

About R.M.Williams: Since 1932, R.M.Williams has been known for durable, timeless products designed for the Australian outback and beyond. Iconic leather boots and belts are still handcrafted in Adelaide, South Australia, alongside a growing range of apparel and accessories. The brand is built on a promise of loyalty and endurance, with products intended to accompany wearers on life's journeys. R.M.Williams believes that people are the foundation of the company, fostering a culture of growth, development, and team spirit.

R.M.Williams values a diverse workforce and is committed to equal opportunity, providing a work environment free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, irrespective of race, colour, religion or belief, sex, gender identity, national origin, or family or parental status. Discrimination or harassment based on these characteristics is not tolerated.

To apply for this role and become part of an iconic Australian brand, please apply today.