Trades Services Administrator

Trades Services Administrator

Company: BGIS Technical Services (Self Perform) Location: Sydney, New South Wales Employment Type: Full-Time, Permanent

BGIS is seeking a Trades Services Administrator who is highly organised and customer-focused to join our Self Perform team in Sydney. This role provides essential administrative and coordination support for planned and reactive maintenance services. You will work closely with the Operations Support Manager, site teams, subcontractors, and clients, playing a key role in keeping maintenance works on track.

Responsibilities:

• Coordinate and monitor planned and reactive maintenance job requests via the CMMS, ensuring timely completion.
• Maintain the asset register and support the scheduling of preventative maintenance, recording corrective works and cost history.
• Provide feedback and updates to clients on overdue or in-progress works.
• Support subcontractor administration, including document collection, sign-in/sign-out records, HSEQ document review, and insurance currency checks.
• Assist with processing subcontractor quotations and maintaining purchase orders within the CMMS.
• Support the preparation and raising of client billing requests via the CMMS.
• Assist with the preparation of internal monthly contract reports and operational updates.
• Maintain accurate records and soft-copy documentation in line with the Quality Management System (QMS).
• Support the afterhours on-call system to help ensure continuous service coverage.
• Liaise with clients, subcontractors, suppliers, and internal stakeholders to support smooth day-to-day operations.
• Help ensure compliance with relevant laws, regulations, codes, and BGIS business systems (QMS, OH&S, EMS).
• Contribute to process improvement initiatives to enhance operational efficiency and service delivery.

Education, Experience & Skills:

• Experience in facilities management, trade services, operations support, scheduling, or a similar administrative environment.
• Exposure to a Computerised Maintenance Management System (CMMS) is highly regarded.
• Strong administrative, coordination, and organisational capabilities.
• Excellent customer service and stakeholder management skills.
• Strong written and verbal communication skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Knowledge of building services and general building maintenance is desirable.
• Solution-focused mindset with a commitment to continuous improvement.
• Full working rights in Australia is essential.

About BGIS:

BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With over 7,000 employees globally, BGIS delivers innovative service solutions across diverse sectors. BGIS Self Perform specialises in planned and reactive maintenance services nationally. The company invests in its people through safe systems, modern technology, and career development opportunities.

Learn more: https://apac.bgis.com/

BGIS is an equal opportunity employer and encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, and people from culturally diverse backgrounds.

Application Instructions:

Apply Now.

Key Facts:

• Salary: Recognition & Rewards
• Work Type: Full-time
• Location: Sydney NSW
• Onsite/Remote: Onsite