Training Administrator

Training Administrator

AVELING is a leading privately owned Registered Training Organisation in Western Australia with over 28 years of experience delivering professional and practical workplace development training. We are dedicated to empowering individuals and fostering career success. We are seeking a friendly, customer-focused individual to join our team, ideal for someone who enjoys interacting with people and providing professional support.

What We Offer:

• Holiday Bonus: A 20% bonus on wages during annual leave.
• Birthday Leave: Additional leave provided annually for your birthday.
• Wellness Leave: Additional leave allocated for your health and wellbeing each year.
• Anniversary Leave: Additional leave granted for milestone work anniversaries.
• Café Perks: A weekly allowance for the onsite café, with discounted pricing available.
• Employee Assistance Program: Confidential EAP access for you and your family at no cost.
• Convenient Location: Situated 20 minutes from the CBD, with complimentary onsite parking. Nearby amenities include a supermarket, chemist, medical centre, and a discounted gym.

The Role:

Reporting to the Training Administration Team Lead, you will provide a variety of professional support functions, including:

• Managing a busy multi-line phone system efficiently and courteously.
• Responding to internal and external emails within specified timeframes.
• Arranging learner bookings utilising Aveling’s internal Training Management and Learning Management systems.
• Addressing client and learner inquiries concerning Aveling’s products and scope.
• Serving as the initial point of contact for learners, particularly during registration.
• Preparing course materials.
• Collaborating with internal teams to ensure training equipment is effective and operationally safe.
• Organising training room setups and ensuring training resources are available for delivery.
• Reformatting training materials into Aveling templates while adhering to compliance standards.
• Processing learner assessments within set timeframes as required.
• Undertaking general administrative duties such as quote preparation, updating internal documents (policies/procedures), preparing mail outs, and issuing certificates.
• Providing general administrative assistance to internal stakeholders.
• Promoting Aveling products with the aim of increasing learner numbers.

Key Skills:

To excel in this varied and critical role, you will require:

• Prioritisation: The ability to meet deadlines by effectively prioritising tasks.
• Problem Solving: Aptitude for troubleshooting issues to maintain operational continuity.
• Collaboration: Strong communication and teamwork capabilities.
• Customer Focus: Maintaining a professional demeanour when interacting with clients.
• Attention to Detail: A high degree of accuracy in all tasks undertaken.
• Flexibility: A adaptable approach to work tasks, accommodating shifting priorities.
• Computer Literacy: Proficiency in Microsoft Office suite.

If you are interested in joining our team and possess these essential skills, we encourage you to apply.

Location: Jandakot Work Type: Full-time Work Arrangement: Onsite