Visits Processing Officer

Visits Processing Officer

Queensland Corrective Services

Location: Gatton Work type: Full-time Work setting: Onsite

Southern Region Command, within the Custodial Operations Division, is tasked with providing custodial services throughout Queensland. This involves supervising individuals in custody within both high and low security correctional centres. High security centres are dedicated to managing adult prisoners requiring secure custody across Queensland.

This position is classified as an Individual Contributor under the Leadership Competencies for Queensland framework. The successful applicant will need to demonstrate applied knowledge, skills, and experience relevant to the following essential role requirements for the Individual Contributor leadership stream:

• Planning and Organisation: The capacity to ensure tasks are completed within stipulated deadlines and adhere to all applicable policies and procedures.
• Confidentiality: The ability to exercise judgment and discretion when handling confidential information.
• Problem Solving: Skills in applying various problem-solving strategies and demonstrating initiative in identifying and resolving issues, both independently and as part of a team.
• Communication:
• Demonstrated ability to listen, comprehend, and articulate clearly to diverse audiences.
• Written communication skills, including the ability to summarise information and data.
• Well-developed written and verbal communication skills with an emphasis on delivering strong customer service.
• Information Technology: Competent IT skills, a willingness to acquire new IT skills, and proficiency in using internal information management databases alongside Microsoft Office software.

Applications will remain active for a period of 12 months.