Visual Merchandiser - Broadway

Visual Merchandiser - Broadway

Company: H&M Location: Glebe Work Type: Full-time On-site/Remote: On-site

As a Visual Merchandiser at H&M, you will be at the centre of a dynamic fashion enterprise. Your role involves shaping an environment within your store that encourages customers to explore their personal style. You will guide and support the store team to deliver inspiration and guidance, combined with competitive convenience, aligning with the H&M brand's direction and values. You will actively contribute to driving in-store sales and are responsible for ensuring strong execution of the Commercial Handbook.

Key Responsibilities:

• Ensure garment presentation in store adheres to the Commercial Handbook, creating inspiration and guidance with competitive convenience.
• Maintain a high standard of styling and fashion inspiration in window displays and indoor areas.
• Collaborate with the Department Manager to maximise and drive commercial opportunities within the store, adhering to H&M brand guidelines.
• Conduct visual and commercial training for all store colleagues, with the Store Manager and Department Managers, to support garment presentation and styling in line with the Commercial Handbook.
• Identify potential future talent for visual merchandising succession.
• Organise and plan your workload according to business needs and the commercial planner.
• Ensure safety, security, and administration procedures are consistently followed.

Qualifications:

To excel as a Visual Merchandiser, a passion for creating an inspiring customer environment is valued. You should enjoy assisting and coaching the store team to deliver an inspiring and exciting customer experience, in line with H&M brand guidelines, and be confident in providing feedback when necessary. An inspiring communication style and the ability to interact effectively with both colleagues and customers are also important.

What You Need to Succeed:

• Current knowledge of fashion trends and styling techniques to anticipate customer needs.
• A customer-centric approach with demonstrated success in creating a positive customer experience in a Visual Merchandising capacity.
• Strong organisational skills and the ability to prioritise multiple tasks within a fast-paced business environment.
• A commercial mindset with the capacity to analyse data and develop plans to maximise sales.
• The ability to delegate, follow up, and provide clear feedback aimed at coaching and developing the team.
• Excellent interpersonal skills and the capacity for clear communication with all team members.

Additional Information:

This is a full-time role. Applications are exclusively accepted via the career page.

Benefits:

H&M Group is a vibrant and welcoming company. Employees receive attractive benefits and extensive global development opportunities.

• Enjoy a 25% discount on H&M Group brands (H&M, COS, Monki, Weekdays, Arket, & Other Stories) worldwide.
• Global career growth opportunities within a large business, with a commitment to supporting internal progression and talent development.
• Up to 26 weeks of company-paid parental leave for eligible team members.
• Access to an online learning platform, wellbeing support through our EAP, and a Flare membership offering exclusive discounts.
• Local markets provide additional competitive perks and benefits, which may vary by employment type and country.

Inclusion & Diversity:

H&M is part of H&M Group, which is committed to creating and maintaining inclusive, diverse, and equitable workplaces. The organisation values teams composed of individuals who share and combine knowledge, experience, and ideas. Diversity is seen as positively impacting problem-solving, perception of possibilities, and interactions with colleagues and customers. All diversity dimensions are considered during the recruitment process. A fair and equal process is strived for, and applicants are kindly asked not to attach a cover letter, as they can contain information that may trigger unintentional biases.

Company Description:

H&M is a fashion brand offering the latest styles and inspiration, from fashion pieces and unique designer collaborations to essential wardrobe items. The business model focuses on fashion and quality at the best price, sustainably. Learn more about H&M here.