AV Solutions Specialist

AV Solutions Specialist

COS | Complete Office Supplies

Lidcombe | Full-time | Hybrid

An opportunity is available to join one of Australia’s high-growth private businesses. COS is a family-owned and operated Australian business comprising a community of individuals working towards a shared objective. Our purpose is to maintain the health, safety, and productivity of Australian workers, patients, and students by providing products. This aligns with our commitment to donate 1% of total revenue to Australians through the Lyone Foundation.

About The Role

An opportunity exists to join Kookaburra, part of the COS group. Kookaburra is a specialist in audio-visual and technology solutions, serving the education, corporate, and government sectors across Australia. The AV Solutions Specialist will be integral in designing and delivering high-quality solutions, collaborating closely with customers, suppliers, installation partners, and AV Business Development Managers.

Key Responsibilities

• Partner with AV BDMs to support the full sales and solution scoping process.
• Engage with customers, suppliers, and installation partners to gather requirements and validate solutions.
• Recommend AV solutions that fit customer needs, budgets, and operational requirements.
• Design AV solutions for meeting rooms, collaboration spaces, education environments, and digital signage.
• Develop scopes of work, Bills of Materials (BOMs), and supporting technical documentation.
• Assess installation requirements, project risks, and solution feasibility.
• Provide technical expertise throughout the sales cycle, supporting quotes and tenders.
• Support project delivery through technical guidance and contribute to the continuous improvement of solutions and processes.

About You

• Proven experience in the AV industry, with a strong capability in designing AV solutions.
• Solid technical knowledge across AV technologies, including audio systems, interactive displays, digital signage, and lighting.
• Ability to interpret floor plans and building drawings with strong attention to detail.
• Experience supporting the end-to-end solution lifecycle, including scoping, BOM development, quoting, and tender submissions.
• A motivated, solutions-focused mindset with a willingness to learn, grow, and embrace new challenges.
• Desirable exposure to CommBox, SMART Technologies, Logitech, HP Poly, Yamaha, Dynacord, Shure, LG, Williams AV, MAXHUB, Unilumin, or their equivalents.

Benefits of working with COS

• Flexible hybrid workplace.
• Annual employee incentive schemes.
• Generous Reward and Recognition programs.
• Commitment to professional development with ongoing training and career development opportunities.
• Access to free Mental Health programs.
• Convenient location with free onsite parking.
• Modern onsite gym.
• Employee discounts on the full product range.
• Opportunity to participate in community welfare and charity initiatives.
• Novated Lease / Salary Sacrifice for electric vehicles available.

More about COS

When you join COS, you will be working for a growing, socially responsible organisation that provides equal employment opportunities to a talented and diverse team of passionate individuals who embody our 6 core values: Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has proudly given back over $20 million to the community through the Lyone Foundation. Each year, the Lyone Foundation receives 1% of annual revenue to support underfunded Australian charities focused on human welfare.

Founded in 1977, COS is the largest Australian-owned and operated national office products business. With over 750 employees located across every state of Australia, COS is a leader in our industry and is ready to welcome you onboard.

How to Apply

Please follow the instructions on the application page regarding your Work History, Education, and Qualifications. You can include a Cover Letter and Resume to provide an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we would love to hear from you.